ABOUT

MS3304 Hospitality Management

Intended Learning Outcomes of this course:

• Discuss the major roles on managing service operations in hospitality service;

• Critically discuss the major issues on managing service operations in hospitality industry;

• Analyse competitive forces and trends in hospitality industry;

• Apply key concepts and tools to make decisions in service operations planning and management

Course Outlines:

• Part I – The Hospitality Industry and Tourism

• Part II – Lodging

• Part III – Restaurants, Managed Services & Beverages

• Part IV – Recreation, Theme Parks, Clubs and Gaming Entertainment

Group Members:

CHAN Shuk Man         51849683

CHAN Wang Fung       51845125

CHIANG Lok Man       52171554

CHU Kin Kwan            51850227

LAW Yu Hei                 52173584

SZE Chun Sing            51814474

YU Pui Yan                  52006026