Recent trends about operating rooms division in hotels
1. Less Real Service There is less service provided by the staff and more service provided by the guest. This is evident in everything from making one’s own reservation, checking […]
1. Less Real Service There is less service provided by the staff and more service provided by the guest. This is evident in everything from making one’s own reservation, checking […]
Yield management is the process of understanding, anticipating and influencing consumer behavior so as to maximize revenue from limited resource. There are three processes in yield management. Understanding: Analyze different […]
Front desk l Sell, register and design guestrooms l Coordinate guest services l Provide local and hotel information l Maintain accurate room statistics, and room key inventories l Maintain guest […]